Career

Job Responsibilities

• Develop and recruit new business partners.
• Explore more sales opportunities to achieve the sales target.
• Maintain good rapport with existing and potential business partners.
• Plan and execute the business strategies.
• Sensitive to clients’ requirements and current market trend.
• Prepare and update sales activities report.

Job Requirements

• Candidate with sales experience in IT industry, specific in networking & CCTV will be an added advantage.
• Excellent communication and interpersonal skills.
• Able to work in a fast-paced environment.
• Resourceful, independent, self-driven, self-motivated and good coordination skills.

Benefits:

• All national and federal territory public holidays observed.
• Additional leave for public holidays falling on Saturdays.
• Free parking, birthday voucher, staff purchase discounts.
• Weekly sport sessions, monthly birthday events, quarterly team building.
• Annual company trip, annual dinner, Long Service Award.
• Festive gifts (CNY, Mid-Autumn Festival), pantry supplies, and ad-hoc events.

For interested candidates, please email your resume to hr.my@tp-link.com

*Only shortlisted candidates will be contacted for an interview.

Job Responsibilities:

• Deeply understand customers' business and technical requirements, handling customer pre-sales technical related issues.
• Identify key customer requirements and coordinate with Account Manager to provide customers proper products. 
• Promote solutions to defined customers and deliver formal technical proposals and presentations. 
• Take charge of product solution design, and make sure the solution is competitive technically.
• Complete other tasks issued by the company.

Job Requirements:

• Bachelor’s Degree qualification or above majoring in Telecommunication, IT, Computer Science, Engineering.
• At least 3 years work experiences on ISP or technical domain, deep knowledge of telecom operator technical and service structure, etc.
• Effectively integrate into the company and the team, effectively communicate and collaborate with colleagues.
• Capability to communicate with and influence customers: including technical alignment, communication, clarification, and negotiation with customers.
• Advanced knowledge of PowerPoint, strong communication and presentation skills.
• Fluent in English, Bahasa Malaysia and Mandarin.

Benefits:

• All national and federal territory public holidays observed.
• Additional leave for public holidays falling on Saturdays.
• Free parking, birthday voucher, staff purchase discounts.
• Weekly sport sessions, monthly birthday events, quarterly team building.
• Annual company trip, annual dinner, Long Service Award.
• Festive gifts (CNY, Mid-Autumn Festival), pantry supplies, and ad-hoc events.

For interested candidates, please email your resume to hr.my@tp-link.com

*Only shortlisted candidates will be contacted for an interview.

Job Responsibilities:

Technical Support:

• Provide technical support for a range of company products, with a focus on WAN & LAN networking and CCTV solutions.
• Handle troubleshooting and resolution of technical issues.

Product Solution Design:

• Design competitive technical solutions based on client requirements.
• Prepare formal technical proposals and presentations (heatmap, bill of materials) for clients.

Client Interaction:

• Understand and identify client requirements.
• Coordinate with the sales team to ensure solutions meet client needs.
• Conduct product demonstrations and proof of concepts (POCs) to potential clients.

Job Requirements:

• Minimum 2 years in Business Network domain or technical support.
• Bachelor’s degree in Telecommunication, IT, Computer Science, or Engineering.
• Proficiency in WAN & LAN networking products (Switch, Wireless Access Point, Router), CCTV systems, GPON, Gateway, AP, and IP CCTV.
• Having OCNA/TPNA or other networking certifications would be an added advantage.
• Fluent in English, Bahasa Malaysia, and Mandarin for effective communication.
• Capable of technical alignment, negotiation, and clarification with customers.

Benefits:

• All national and federal territory public holidays observed.
• Additional leave for public holidays falling on Saturdays.
• Free parking, birthday voucher, staff purchase discounts.
• Weekly badminton sessions, monthly birthday events, quarterly team building.
• Annual company trip, annual dinner, Long Service Award.
• Festive gifts (CNY, Mid-Autumn Festival), pantry supplies, and ad-hoc events.

Job Responsibilities:

• Provide client technical support to resolve network/CCTV-related issues and ensure optimal performance.
• Troubleshoot network/CCTV problems and implement solutions to minimize downtime.
• Assist in the installation, configuration, and maintenance of network hardware and software.
• Provide training and guidance to customers on using our network systems effectively.
• Document network configurations, procedures, and troubleshooting steps.
• Stay updated on industry trends and technologies to recommend improvements in network infrastructure. 
• Install, configure, and maintain office computer systems and software applications.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 1-3 years of experience in network technical support or a similar role.
• Strong knowledge of network protocols, routing, and switching.
• Proficiency in network troubleshooting tools and techniques.
• Experience with network monitoring and management tools.
• Excellent communication and problem-solving skills.
• Industry certifications such as CCNA or CompTIA Network+ are a plus.

Benefits:

• All national and federal territory public holidays observed.
• Additional leave for public holidays falling on Saturdays.
• Free parking, birthday voucher, staff purchase discounts.
• Weekly badminton sessions, monthly birthday events, quarterly team building.
• Annual company trip, annual dinner, Long Service Award.
• Festive gifts (CNY, Mid-Autumn Festival), pantry supplies, and ad-hoc events.

JOB RESPONSIBILITIES

• Able to drive sales and achieve sales target.
• Demonstrate and provide information on products.
• Recommend products and assist customers on product selection.
• Answer customer questions and concerns about company products.
• Create a positive image and build brand awareness.
• Submit daily sales report.
• Develop and maintain positive customer relationships.

JOB REQUIREMENTS

• Able to work on weekends and public holidays.
• Technology savvy with IT knowledge will be an added advantage.
• Good communication skills.
• Outgoing and friendly personality.

BENEFITS

• Monthly basic salary and attractive commission
• Observe ALL KL public holidays and be entitled to get a Public Holiday Rate
• Free parking
• AEON birthday voucher worth RM 150
• Medical claim
• Staff purchase discount
• Festive gifts such as CNY and Mid-Autumn Festival
• Quarterly Employee Excellence Award RM 1,500 / RM 500
• Quarterly team building
• 5-Year Long Service Award and above
• Company trip
• Annual dinner and etc.

For interested candidates, please email your resume to hr.my@tp-link.com

*Only shortlisted candidates will be contacted for an interview.

Job Responsibilities:

• Assist in daily administrative tasks such as data entry, filing, and document management.
• Coordinate and schedule appointments, meetings, and travel arrangements.
• Handle incoming calls and emails, and redirect them as necessary.
• Assist in organizing and maintaining office supplies and equipment.
• Support the team with various administrative projects as needed. 

Job Requirements:

• Certificate/Diploma/Bachelor's Degree in Business Administration or related field.
• Strong organizational and time management skills.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Attention to detail and accuracy in all work tasks. 

Benefits:

• All national and federal territory public holidays observed.
• Additional leave for public holidays falling on Saturdays.
• Free parking, birthday voucher, staff purchase discounts.
• Weekly badminton sessions, monthly birthday events, quarterly team building.
• Annual company trip, annual dinner, Long Service Award.
• Festive gifts (CNY, Mid-Autumn Festival), pantry supplies, and ad-hoc events.

JOB RESPONSIBILITIES

• Overall service centre policies, procedures and processes planning, implementation and review.
• Manage the service team to ensure they follow company policies.
• Coaching and guidance to improve and provide better customer service experience.
• Liaise and fulfil the Management / HQ on after-sales service related requests.
• Overall TAT performance / quality report compilation and analysis.
• Ensure timely submission of all after-sales reports to the Management.
• Technical issue feedback / escalate with HQ and provide solutions for the service team.
• Follow-up special cases / issues.
• To perform any ad-hoc tasks.

JOB REQUIREMENTS

• Have strong customer service management and problem-solving skills.
• Possesses excellent communication and interpersonal skills.
• Strong organization skills with the ability to prioritize.
• Positive attitude, independent, self-driven, self-motivated and good coordination skills.
• Good spoken and written in Mandarin will be an added advantage.

BENEFITS:

• All national and federal territory public holidays observed.
• Additional leave for public holidays falling on Saturdays.
• Free parking, birthday voucher, staff purchase discounts.
• Weekly badminton sessions, monthly birthday events, quarterly team building.
• Annual company trip, annual dinner, Long Service Award.
• Festive gifts (CNY, Mid-Autumn Festival), pantry supplies, and ad-hoc events.

For interested candidates, please email your resume to hr.my@tp-link.com

*Only shortlisted candidates will be contacted for an interview.

JOB RESPONSIBILITIES 

• Responsible for network testing and troubleshooting.
• Prepare and maintain training materials for local service team and corporate clients.
• Product testing and evaluation, report product quality issue and firmware issue.
• As a technical point of contact, e.g engineering team, clients and vendor.
• Work with the local service team to provide technical support for corporate clients.

JOB REQUIREMENTS 

• Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Computer Science/Information Technology or equivalent.
• Possess own transport.

For interested candidates, please email your resume to hr.my@tp-link.com

*Only shortlisted candidates will be contacted for an interview

JOB RESPONSIBILITIES 

• Online Data Analysis: Assist in collecting, analyzing, and interpreting online sales and market data to help optimize product positioning, promotional strategies, and inventory management.
• Customer Communication: Establish contact with customers through phone, email, and online chat, addressing their inquiries, providing excellent customer service, and understanding their needs and feedback.
• Online Flagship Store Management: Aid in maintaining and updating the online flagship store, including product listing, price updates, inventory management, and order processing.
• Marketing Support: Assist the marketing team in market research, competitive analysis, social media management, and online advertising activities.
• Data Reporting: Create and maintain data reports, summarizing the performance of online sales and marketing activities, and providing key insights to management.
• Collaboration and Teamwork: Work closely with the team to ensure the alignment of online flagship store operations and marketing activities with the overall strategy.

JOB REQUIREMENTS 

• Strong interest in online sales and marketing with a basic understanding of marketing concepts.
• Excellent communication and interpersonal skills, capable of building relationships with individuals from diverse backgrounds.
• Proficient in Microsoft Office, particularly in Excel and PowerPoint.
• Team player with a proactive attitude.

For interested candidates, please email your resume to hr.my@tp-link.com

*Only shortlisted candidates will be contacted for an interview.