Troubleshooting guide of no internet access with TP-Link Wireless 4G LTE Router working as 3G/4G Router Mode

Troubleshooting
Updated 05-17-2023 03:17:07 AM 72825
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Note: This article is applied in the following situation: you can connect to the wireless network of 4G LTE Router, but none of your devices can get internet access and you might see the following icon on your computer.

https://static.tp-link.com/image001_1559208240412f.png

Preparation: Refer to this FAQ to log in to the web interface->check the IP address in the Internet window on the Status page under Advanced.

https://static.tp-link.com/image002_1559208261176g.png

Case 1. If the Internet IP Address is 0.0.0.0

Refer to the FAQ: No internet connection when using TP-Link Wireless 4G LTE Router working as 3G/4G Router Mode(Case 1)

Case 2. If the IP address is NOT 0.0.0.0

Refer to the FAQ: No internet connection when using TP-Link Wireless 4G LTE Router working as 3G/4G Router Mode(Case 2)

To get to know more details of each function and configuration please go to Download Center to download the manual of your product.

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