Download for Tapo C500 V1

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Product Overview

Tapo C500_V1_Datasheet

Manual

Outdoor Pan/Tilt Security WiFi Camera
Tapo C500

Setup Video

FAQs

How to configure the spotlight of Tapo cameras 10-17-20246994
How can I view continuous recordings of Tapo&Kasa cameras on the Tapo app? 09-27-2024270661
General questions about Tapo Cameras 09-20-20241418292
What can I do if the Tapo app is not working properly (smart plug, smart camera, smart bulb)? 09-20-202441830
Simultaneous Camera Viewing on the Tapo App for Pad 08-23-20246361
How to create Smart Action (Automation or Shortcut) on Tapo app 08-20-2024100869
What Type of microSD Card does Tapo/Kasa Camera Support? 08-08-2024838550
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol 08-07-20242417020
What should I do if the email shows that the link expired when I register cloud account or reset my password? 08-02-202410756
How to use the Pan & Tilt function of the Tapo / Kasa cameras on the Tapo App 07-23-202482496
How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app 07-19-2024169300
How to unbind cloud account with devices in mobile App 07-01-2024134261
What can I do if I forget my password of the cloud account (Tapo smart plug, smart camera, smart bulb) 07-01-202463612
What're the automation and shortcut of my Tapo device (smart bulb, smart plug, smart camera)? 07-01-202411880
How to check and improve the network connection stability of Tapo&Kasa smart devices 07-01-2024134124
How can I get the invoice for my Tapo Care/Kasa Care subscription? 06-05-202420556
How to do Pan & Tilt Correction on Tapo cameras 06-05-20246897
What should I do if I don’t receive the email when I register cloud account or reset my password？ 05-23-2024451031
What can I do if the Smart Action/Automation doesn’t take effect as expected? 05-22-20248766
How to Configure Tapo / Kasa Devices to Work with Samsung SmartThings 04-17-2024448831
Cannot use the Tapo/Kasa app to control my smart devices 04-01-202465605
How to set up Patrol Mode on Tapo cameras 03-29-202415224
How to use the Alexa Announcement feature of the Tapo Camera and Doorbell 03-25-202425496
How to position my TP-Link camera for optimal performance 03-20-202417209
What should I do if I experience issues when watching playback videos from an SD card? 03-13-202428535
How to find the hardware and firmware version of my TP-Link device 03-11-2024698975
What should I do if the SD card cannot be formatted/recognized? 03-01-2024416073
How to Use Siri to Control Your Tapo or Kasa Smart Devices 02-27-2024395543
How can I subscribe to a Tapo Care Plan? 02-26-2024216899
How to turn on Precise Location for the Tapo App 02-23-202412618
How to improve the motion tracking effect of my camera 02-18-20247331
How to reduce motion detections from rain, snow or insects,etc 01-29-2024106458
Tapo/Kasa Devices are showing offline after changing or resetting the router. 01-26-202422404
How can I conduct 3DS authentication when purchasing Tapo Care 01-22-202415872
What Is the Subscription Pricing of the Tapo Care Plan? 01-19-2024375077
How to upgrade or downgrade my Tapo Care subscription 01-19-202445478
What to do if the Tapo Camera image color is abnormal? 01-16-202431370
How to set detection zone for your Tapo Camera 01-10-202417766
Why can't I view the live stream of the Tapo camera continuously? 01-08-2024267951
How to save and download videos from Tapo devices 12-25-2023133047
How to configure the Notification feature for the Tapo & Kasa devices on the Tapo app 12-13-202344543
How to share my Tapo Smart Devices with family 12-01-2023684714
How can I find the IP address of my Tapo&Kasa camera 11-29-2023232751
How to Use the Room Feature in the Tapo App 11-22-20238634
What should I do if I can't view the Tapo&Kasa camera? 11-07-2023214899
How to use the Detection function of the Tapo&Kasa cameras 09-13-2023293118
How to configure the Alarm feature for the Tapo Cameras on the Tapo app 09-13-202359569
How to use the Privacy Mode of my Tapo&Kasa cameras 09-13-2023109937
How to create or change the camera account on the Tapo app 09-13-2023152881
How to update the firmware of the Tapo&Kasa devices on the Tapo App 09-13-2023159214
How to unbind the account (TP-Link ID) with Tapo&Kasa smart devices in the Tapo app 09-13-2023114707
Where can I find detection recordings of Tapo&Kasa cameras on the Tapo app? 09-13-202378445
What can I do if the video image is upside down on my Tapo&Kasa camera 09-13-2023181921
How to Add A Group for Your Tapo Devices 09-08-202314969

Tapo C500(EU)_V1_1.3.1 Build 240820

Published Date: 2024-10-15

Modifications and Bug Fixes:
1. Added support for WPA3.
2. Added support for selecting the detection events for which you want to receive push notifications in Notifications Activity Type.
3. Optimized the cloud recordings performance.
4. Optimized the audio quality.
5. Optimized the image performance.
6. Optimized the SD card playback function.
7. Optimized the Motion Detection feature to reduce false alarms caused by rain and snow.
8. Optimized the Motion Tracking function.
9. Enhanced device stability.
10. Fixed some minor bugs.

Tapo C500(EU)_V1_1.1.4 Build 240506

Published Date: 2024-06-04

Modifications and Bug Fixes:
1. Added support to fix a static IP address for the camera under Advanced Settings > Network Settings.
2. Added support for UPnP function.
3. Improved cloud recording performance.
4. Improved the live streaming performance.
5. Improved time synchronization accuracy.
6. Enhanced device stability.
7. Fixed the issue that the camera may fail to recognize the SD card after a reboot in some cases.
8. Fixed a timestamp anomaly in RTSP streaming.
9. Fixed some minor bugs.

Tapo C500(EU)_V1_1.1.3 Build 231213

Published Date: 2024-01-11

Modifications and Bug Fixes:
1. Improved device performance.
2. Optimized performance of motion detection and person detection.
3. Optimized motion tracking performance.
4. Fixed some minor bugs.

Tapo C500(EU)_V1_1.1.2 Build 231107

Published Date: 2023-11-21

Modifications and Bug Fixes:
1. Enhanced stability and performance.
2. Enhanced local communication security.
3. Improved time synchronization accuracy.
4. Fixed the problem of missing cloud videos in some cases.
5. Fixed some minor bugs.

Tapo C500(EU)_V1_1.1.1 Build 230908

Published Date: 2023-10-12

Modifications and Bug Fixes:
1. Added support for downloading records from the SD card to the mobile phone.
2. Added support for Alexa voice announcement when motion is detected.
3. Enhanced device security.
4. Optimized performance and stability.
5. Fixed some minor bugs.

Tapo C500(EU)_V1_1.0.4 Build 230412

Published Date: 2023-05-09

Tapo C500(EU)_V1_1.0.4 Build 230412

Tapo C500(EU)_V1_1.0.3 Build 230404

Published Date: 2023-04-12

Modifications and Bug Fixes:
1. Fixed the bug that after Motion Tracking is enabled, the camera fails to track motion vertically, and may return to the middle of the Pan & Tilt without motion in a short time.

Tapo C500(EU)_V1_1.0.2 Build 230210

Published Date: 2023-03-16

Modifications and Bug Fixes:
1. Enhance stability of the camera.
2. Add the support for Smart Action feature.
3. Fix some minor bugs.

Tapo C500(EU)_V1_1.0.1 Build 221123

Published Date: 2023-02-10

Modifications and Bug Fixes:
1. Enhance stability of the camera.
2. Improve performance of the camera.
3. Fix some minor bugs.