This Article Applies to:
Archer VR900 , TL-PA4016P KIT V2.0 , TL-WPA4220 , TL-WPA7519 KIT , TL-PA9020 , Archer VR2600v , TD-W8968 , TL-PA7010P , TL-WPA7510 KIT , TL-PA7010KIT , TD-W8961ND , TL-PA7020P KIT(FR) , Archer VR2600 , TD-W8960 , TL-WPA281 V3 , TD-W8961NB , Archer VR1200v , TL-PA4010P TKIT , TL-PA4010P KIT , TL-WPA7617 , TD-W8950N , TL-PA9020P KIT , TL-PA7027P KIT , TD-W9970B , TL-PA8030PKIT , TL-PA451 , TL-WPA4220 KIT , TD-W8950ND , TL-WPA8635P KIT , TL-PA7010 KIT(US) , TL-PA7025P KIT , TL-PA8010P KIT , TL-PA7027P KIT(FR) , TL-PA7010P KIT(FR) , TL-WPA4235P KIT , TL-PA7017P , TL-WPA8630KIT , TL-WPA281KIT , TL-PA4020PT KIT , TL-WPA271 , TD-W8961N , Archer VR400 , TD-W9980B , TL-WPA9610 , TL-PA4010P KIT V2 , TL-PA8030 , TL-PA9025P , TD-W8962ND , TL-PA6010 , Archer VR2100 , TL-PA7020P , Archer VR2800v , Archer VR600v , TD-W8980 , TD-W8981ND , TD-VG3511 , TL-PA551KIT , TL-WPA8631P , TD-VG3631 , Archer VR1210v , Archer VR600b , TL-PA4016P KIT V1.20 , TL-PA8033P , TD-W8960N , TL-WPA761 , TL-PA717 KIT , TL-PA4010 KIT V1.20 , TL-WPA8630 , TL-PA511 , Archer VR900v , TD-W8951ND , TD-W8970 , TL-PA4010 KIT , TL-WPA281KIT V3 , TD-W8951NB , TL-PA4010PT Kit , Archer VR900b , TL-WPA8630P , TL-PA8010PKIT , TL-WPA4220 V1.20 , TL-PA7015P , TL-PA8033P KIT , TL-PA8030P KIT , Archer VR300 , TL-PA8010P , TL-WPA7517 KIT , TL-PA6010KIT , TL-WPA4220 TKIT V2.0 , TL-WPA271KIT , TL-WPA8730 KIT , TD-W9977 , TL-PA8010 , TL-WPA4220KIT , TL-PA7020 KIT , TL-PA9020 KIT , TL-WPA8630P KIT , TL-PA8015P KIT , TL-WPA4226 KIT , TD-W9970 , TL-PA4020P KIT V2.0 , TL-PA511KIT , Archer VR400v , TD-W8970B , TL-PA7020P KIT , Archer VR2800 , TL-WPA4220 TKIT V1.20 , TD-W9960v , TL-PA4030T KIT , TL-PA8010 KIT , Archer VR1600v , TD-W8970N , TL-PA8035P , TL-WPA7617 KIT , Archer VR900v v1 , TL-WPA4226T KIT , TL-PA6030KIT , TL-PA4010P , TL-WPA8730 , TL-PA411 , TL-PA9020P , TL-PA7019P KIT , TL-PA7019 KIT , TL-WPA7619 KIT , TL-PA4010 TKIT , TL-PA4010P KIT V2.20 , TL-PA7010 KIT , Archer VR900 v1 , TL-WPA4220 KIT V2.0 , TD-W8901N , TD-W8970 V3 , TL-WPA9610 KIT , TL-PA7017P KIT , TL-PA7025P , Archer VR1200 , Archer VR200 , TL-PA7017 KIT , TL-PA8030 KIT , Archer VR600 , TL-PA451KIT , TL-WPA4221 KIT , TL-PA9025P KIT , TL-PA4020P KIT , TL-PA4010 KIT V2 , TL-PA411KIT V3 , TL-PA7020 , TL-WPA4226 KIT V1.20 , TD-W8960NB , Archer VR200v , TD-W8980B , TD-VG5612 , TD-W8960ND , TL-WPA4220NET , TL-PA4020 , TL-WPA281 , TL-WPA7517 , TL-WPA8630 KIT , TL-WPA8630 KIT(FR) , TL-PA8035P KIT , TL-WPA2220 , TL-PA7017P KIT(Fr) , TL-WPA4227KIT , Archer VR2100v , TL-PA551 , TL-PA4022P KIT , TL-PA7010P KIT , TL-PA7010 , TL-WPA1300P KIT , TD-W9980 , Archer VR500v , TL-WPA8635P , TL-WPA4220 KIT V1.20 , TL-PA4016P KIT , TL-PA411KIT , TL-WPA2220KIT , TL-WPA4530 KIT , TL-WPA8631P KIT , TL-WPA4220 TKIT , TL-PA4020P KIT V1.20 , TL-PA4010 , TL-WPA4225 KIT , TL-PA711 KIT , TL-PA8030P , TL-PA4020P
Since the powerline adapter works in the same frequency as the DSL telephone line when they are too close to each other, there could be interference between them, and as a result, the DSL modem router could lose internet connection frequently. For series 8 and series 9 Powerline adapters, like TL-WPA8XXX or TL-PA9XXX, we can try enabling the Lower PLC-to-VDSL Interference Mode and see if the issue could be fixed. For more information, please refer to the FAQ
If the issue persists after enabling the Lower PLC-to-VDSL Interference Mode, or if the issue happens to other series powerline adapters than series 8 and series 9, please try the following troubleshooting methods:
Confirm whether the VDSL telephone line is rolled into a ball or circle because it is too long. If so, please cut the phone line short and straighten it. It has been confirmed that under the same condition when the telephone line is rolled up, the interference received by the VDSL telephone line is much higher than when it is straightened, which is likely to cause frequent internet drops.
If the issue still persists with the troubleshooting above, please contact our technical support.
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