I can’t find my UPnP or DLNA server with Powerline Connection.

Products influenced
All versions of Powerline adapters are influenced, which their S/N are started with 11 or 12.
Note: Refer to FAQ 46 in case you don’t know how to find the hardware version.
 
Customer Scenario
Multi-media devices are connected by powerline adapters.
 
Problem Description
When Media Server is enabled, the media files can’t be detected by the media player, like Smart TV/PS3/XBOX 360, even no media/UPnP server can be detected.
 
Root cause of the problem
SSDP packets (239.255.255.250) are not forwarded correctly in powerline network. It should be broadcasted to all powerline clients, but only forwarded to the multicast group. So, if the media server is not in the group, it will not be detected by others through UPnP(DLNA).
 
Available Solutions
Solution 1:
If the Router supports IGMP function, just enable it. After enabled, the SSDP packets will be forwarded correctly.
 
Solution 2:
The firmware is available for upgrading. Due to it is beta version and not fully tested, the firmware is not uploaded to website. Please click the link below to download the firmware.
TL-PA211/TL-PA251 (Except North America)
TL-PA211/TL-PA251 (North America only)
TL-PA411 (Except North America)
TL-PA411 (North America only)
TL-PA511/TL-PA551 (Except North America)
TL-PA2010 (Except North America)
TL-PA4010 (Except North America)
 

In case the above solutions cannot solve your problem please fell free to contact the support. Please include the ID of this document in the mail. TP-Link reprsentatives will help you further diagnose the problem.

 
This Article Suits for:
User Application Requirement | Updated 07-29-2016 07:03:05 AM

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