How to remove my Camera from Cloud when the camera is offline

User Application Requirement
Updated 05-18-2021 06:46:30 AM 57628
This Article Applies to: 

Note: NC Class Cameras work with tpCamera app only.

  1. First, you need to Download TP-Link tpCamera APP.

 

1. When your camera is offline, it will be shown in your device list in our cloud website and APP device list.

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In our cloud website, you can’t remove it when it is offline:

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2. So please click the link below to download tpCamera APP:

  NC200

 

B. Now you can remove your camera through APP.

1. Login your cloud account, in the device list, tap “gear” button of the offline device you want to delete.

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2. In the setting page, tap “Delete camera” button to remove your camera from your cloud.

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3. It will successfully remove your camera from your account if your camera is offline.

Get to know more details of each function and configuration please go to​ Download Center to download the manual of your product.

 

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