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TP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy.

TP-Link understands your time is valuable and waiting for an agent to address your concern can daunting at times, so to help we also provide helpful FAQs , Videos and a Community Forum that can help you solve most concerns without ever having to pick up a phone, join a chat or send an email.

Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. Historically during the holiday season, the volume of emails dramatically increases, and the average response time can sometimes double to 2 business days. If your concern or inquiry is of an urgent nature please consider using our Live Chat service instead.

What do you need help with today?:
*
FeedBack Type:
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Model Number:
Product Category:
*
Problem Category:
*
Hardware Version:
not clear? *
Firmware Version:
Date of Purchase:
*
Operating System:
Internet Service Provider(ISP):
Quantity of Your PCs:
Your network proficiency:
Your Network Environment:
Subject:
*
Detailed Description of the Problem:
*
Uploading pictures of problematic phenomena and receipts for us addressing the issue effectively.
The maximum file size is 10MB. Supported file types are doc, docx, jpg, jpeg, png, pdf
Your Name:
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Your Location:
* If your location is not listed, please select "Other Region"
Your Email Address:
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Confirm Your Email Address:
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I have read and agree to the Privacy Policy *
For Australian User Only
Tel:
1300 87 5465 ( 1300 TP-Link )
Fee:
Depending on 1300 policy
E-mail:
support.au@tp-link.com
Service Time:
24 hours a day, 7 days a week
For New Zealand User only
Tel:
+64 9801 3250/ +64 0800 87 5465
Fee:
Charges depend on your telecommunications service provider's tariffs.
E-mail:
support.au@tp-link.com

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