My Kasa App keeps telling me that my setup is not complete.
Troubleshooting
Updated 10-09-2017 02:14:50 AM
4724
4724 This Article Applies to:
*Note: All Kasa Cams require and only work with the Kasa for Mobile App
If you are having issues getting your Camera connected review the troubleshooting steps below.
Step 1: Close your Kasa App and then restart the process.
Step 2: Move closer to your Camera or move your Camera closer to the router.
Step 3: Reset the camera by using a paperclip and press the reset button for 5 seconds to Default your device.
*Note: Reset button is located behind the removable cap on the back of the camera.
Step 4: With a defaulted Camera attempt the setup process again.
If you need further assistance contact TP-Link Customer Support here.
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