This issue may be caused by several things, please refer to the following steps to troubleshoot.
Step1. Ensure you have internet access when you sign up for the TP-Link ID.
Step2. Confirm you have entered a valid e-mail address and password. Please do not use special characters such as &, ~, %, space, etc.
Step3. If you can’t receive the activation e-mail when sign up for the TP-Link ID, please refer to the link to troubleshoot.
Step4. If the e-mail address you entered has been registered already, try to log into the Deco app directly. If you forget the password of the TP-Link ID, here is the instruction to create a new password.
Fick du svar på din fråga?
Your feedback helps improve this site.
What’s your concern with this article?
Dissatisfied with product
Too Complicated
Confusing Title
Does not apply to me
Too Vague
Other
We'd love to get your feedback, please let us know how we can improve this content.
Tack.
We appreciate your feedback. Click here to contact TP-Link technical support.
From United States?
Get products, events and services for your region.
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy .
Cookie SettingsAccept All Cookies
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy .
Basic Cookies
These cookies are necessary for the website to function and cannot be deactivated in your systems.
Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.
The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.
Google Analytics & Google Tag Manager & Google Optimize
83605