How to upgrade the firmware of TP-Link hardware controller OC200/OC300

Before beginning, please review the following:

After you have downloaded the firmware from the TP-Link website, please use decompression software. If your operating system does not have a built-in decompression utility, you may use dedicated decompression software, such as WinZip or WinRAR to extract the firmware file to a folder.
Do NOT turn off the power or unplug the Ethernet cable from the Omada Controller during the upgrade process.
It is recommended to upgrade the firmware via Ethernet cable connection, not via wireless connection.
It is recommended to back up the current configuration settings of the controller so you can restore them after the upgrade.

There are two methods to upgrade the firmware:

1. Local firmware upgrade

2. Cloud firmware upgrade

Preparation Steps:

Verify the product model and hardware version of your Omada Controller to ensure the correct firmware version for your device is used. This information can be found on the label beneath the device. Attempting to upgrade using the wrong firmware may damage your device and/or void the warranty.

Find and download the corresponding firmware according to the model number and hardware version from the TP-LINK official website https://www.tp-link.com/support/download/. Then, extract the bin file.

Method 1: Local Firmware Upgrade

Navigate to Global view → System Settings, then look for the Manual Upgrade option.

Use the Browse button to locate the extracted bin file, then click Upgrade.

Method 2: Cloud Firmware Upgrade

As seen in the screenshot below, locate and click the icon to initiate the cloud firmware upgrade.

During this step, the status will change from Upgrading into Installing.

Note: It will take approximately 6 – 8 minutes to finish the firmware upgrade process. The controller will be offline during this time.

Another way to perform the Cloud Firmware Upgrade process is by navigating to Global View → System Settings, then click on Check for upgrade to upgrade the firmware via the cloud.