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Why the adapter is not working with my Bluetooth device?

Troubleshooting
Updated 03-26-2024 06:29:55 AM 9768
This Article Applies to: 

Why the adapter is not working with my Bluetooth device?

A1. Make sure your device has BLUETOOTH function.

A2. Make sure you have installed the latest Bluetooth driver on the computer. You can check the published driver versions from https://www.tp-link.com/download-center.

A3. For devices with non-standard Bluetooth protocols, such as Logitech Mouse, there may be some compatibility problems.

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