What to do if my floodlight camera cannot power on?
Troubleshooting
Updated 12-06-2022 07:49:25 AM
3933
3933 This Article Applies to:
Please consult or have it performed by a licensed electrician.
- Make sure you have turned on the circuit breaker.
- Check that the bracket and camera are firmly attached.
- Turn off the circuit breaker and check the wiring. Make sure the Line and Neutral wires are connected correctly. Refer to https://www.tp-link.com/support/faq/3474/ for detailed instructions.
- Turn off the circuit breaker and check that the wires are well connected to the bracket and the screws are tightened.
- Reset the circuit breaker and verify wires are working properly. Make sure the power supply voltage is 110 V~240 V. It’s recommended to consult or have it performed by a licensed electrician.
If the problem persists, please contact our Technical Support.
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