What if Tapo Sync-to-Sound doesn’t work on my Tapo device

Troubleshooting
Updated 08-29-2024 09:25:50 AM 35633
This Article Applies to: 

·Make sure this Tapo device is powered on.

·Make sure the sound source is closer to your phone/tablet.

·Move your phone/tablet closer to this Tapo device.

·Turn off cellular data and try again.

·Turn off the VPN or apps based on the VPN mechanism.

·Make sure you have granted Microphone permission for the Tapo app and your phone/tablet’s microphone is working well.

·Try changing the DNS server to 8.8.8.8 on your router. If you don’t know how to do this, please contact your router’s customer support.

·If you have enabled AP isolation or Guest Network on your router, please disable it and try again.

Is this faq useful?

Your feedback helps improve this site.

Recommended Products

Community

TP-Link Community

Still need help? Search for answers, ask questions, and get help from TP-Link experts and other users around the world.

Visit the Community >

From United States?

Get products, events and services for your region.