Setting up parental controls on a TP-Link Deco

What are Deco’s Parental Controls?

Parental Controls allow you to filter online content for your children, control when they can access the internet, restrict the total time they spend online each day and track the websites they visit and apps they use.

NOTE:

1. Please make sure the Private MAC Address is disabled on your clients, otherwise, the parental control may not take effect.

2. Some features in the Parental Control may vary by model.

Here is the details setup process, and we take the Deco M9 Plus as an example.

Step 1: Launch the App, Log in or tap Sign Up to set up a TP-Link ID.

Step 2: Tap “Parental Control”.

Note: On the Deco app, different Deco models may have this feature in different locations. Here we take Deco M9 Plus as an example.

Step 3: Tap “Add” button, then give the profile a name.

Step 4: Parental Controls allow you to group children’s devices into different filter levels determined by age: Child, Pre-Teen, Teen and Adult. Categories that are inappropriate for the corresponding age group are blocked.

Choose a pre-set Filter Level and you will see the categories of each Filter Level. You can adjust the filters as desired. Tap the “+” icon to block more categories and tap the “-” icon to exclude some categories. Filters without “+” or “-” cannot be changed. You can also Tap on APPS/ WEBSITES and add the apps or websites that you want to block.

Note:

1. Please enable Malicious Content Filter in the Antivirus feature to ensure the Parental Control feature will work properly.
2. Some Deco models may not have the Antivirus feature and you can ignore this note.

3.Considering the stability of the system, we have made a limitation on the number of the Apps/Websites. It cannot exceed 32 on each profile, otherwise, the whole parental control will not work.

To delete the extra Apps/Websites, click on upper right button Edit, you will see a red button on the right of the website. Click on it and the website will be removed.

Step 5: Set your “Access” days and time limits.

Parental Controls can set daily limits on the total amount of time children can spend online each day. Additionally, you can stop them from accessing the internet between specified times.

Note: You can tap on "Select Weekdays and Weekend" to customize your weekdays and weekend settings.

Step 6: Add device(s) to the profile. These devices share the allowed access time collectively. When finished, tap “Done”.

Step 7: After the whole process is done, you will see a list of the profiles. You can tap “pause” button and all the devices in this profile will have no access to the Internet.

Note: You can add up to 16 profiles.

Tap on the profile and you can manage the profile, including Filter Level/ Time Controls / Devices. You can also check the time that the devices in this profile spent online and the website that has been viewed in Insights.

Note: There is also a limitation on the number of the devices of each profile. It cannot exceed 16. If your Parental Control doesn’t work, it may has related with this.

If you need to delete device, log in to a profile, and you will see the Devices option. Click on it and you will see the list of the devices in this profile. Just click the button on the right of the device which you want to remove from this profile, and then it will be removed.

Tips:

Q: Sometimes I find that I don’t visit the blocked website, but it shows that the website keeps being visited in Messages/Antivirus History. Or I cannot have access to the Internet even if the time I spend online has not reached the limitation.

A: Please check if there is any website or App running in the background.

Q: Why my parental control doesn’t work?

A: Please have a check on the number of the devices and Apps/Websites blocked in each profile to see whether it has exceeded the limitation. You can also create a new profile and do a comparison test.