10-25-2024
How SMBs evolved from operating with pen and paper to high-speed networks
Historically, small businesses relied on manual processes and paper-based systems to manage their operations. Point-of-sale (POS) systems were basic, often requiring manual calculations. Inventory was tracked through pen and paper and communication was often slow and inefficient, as it was done via landline phones or in-person interactions. Data security was also less of a concern, as most transactions happened in person and didn’t involve sensitive digital data. In short, SMBs were constrained by the limits of analog systems, which meant slower service, less flexibility and fewer opportunities for growth.
