How to reset my Tapo camera

Configuration Guide
Updated 09-09-2021 02:56:47 AM 680484
This Article Applies to: 

There are two methods to reset the Tapo camera to its default settings.

Method 1: Use the RESET button

Type 1: For Security Camera

While the camera is powered on, press and hold the Reset button for at least 5 seconds until the LED blinks red. The camera will reset and reboot.

 

Type 2: For Pan&Tilt Security Camera

While the camera is powered on, tilt the camera lens up, then press and hold the RESET button for at least 5 seconds until the LED blinks red. The camera will reset and reboot.

 

Type 3: For Outdoor Security Camera

1. Loosen the screws on the back panel and remove the cover.

2. Press and hold the Reset button for at least 5 seconds until the LED blinks red.  

 

Method 2: Remove the camera via the Tapo app

Option 1: Go to the Home page

On the home page, long tap on your camera model card. Then tap Remove at the bottom to remove the camera. The camera will be removed from your TP-Link account and reset to the default settings.

 

Option 2: Go to Camera Settings page

1. On the home page, tap on your camera model card or tap Camera Preview > Manage to go to Live View page.

2. On the Live View page, tap the gear icon to enter the Camera Settings page.

3. Tap Remove Camera at the bottom to remove the camera from your TP-Link account. The camera will be removed from your account and reset to the default settings.

 If you cannot reset your camera successfully, please try the following steps:

  1. Make sure your camera can be powered on.
  2. Please do not operate after power-on, wait 10 minutes and try to reset again.

If the issue is still the same, please contact TP-Link technical support.

 

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

Is this faq useful?

Your feedback helps improve this site.

Setup Videos

How to Install microSD Card and Reset Your Camera Tapo C310

How to Reset Your Tapo Security Camera: Tapo C100/Tapo C110/ TC60

From United States?

Get products, events and services for your region.