Download for S6500-48M6Y V1

Feature Filter: All Troubleshooting

FAQs

• VRRP troubleshooting guide 11-06-2024869
• Troubleshooting guide for IP Multicast-routing on Omada Pro Switch 10-24-2024675
• Troubleshooting Guide: Failing to detect OAM link fault 10-17-20241834
• Troubleshooting guide for BGP Neighbors establishment issues 08-20-20241982
• Troubleshooting guide of OSPF 08-19-20243805
• What should I do if my switch has no Internet access? 07-08-202421527
• What should I do if my Internet from switch is unstable? 07-08-202415764

Firmware

A firmware update can resolve issues that the previous firmware version may have and improve its current performance.

To Upgrade

IMPORTANT: To prevent upgrade failures, please read the following before proceeding with the upgrade process

• Please upgrade firmware from the local TP-Link official website of the purchase location for your TP-Link device, otherwise it will be against the warranty. Please click here to change site if necessary.
• Please verify the hardware version of your device for the firmware version. Wrong firmware upgrade may damage your device and void the warranty. （Normally V1.x=V1）
  How to find the hardware version on a TP-Link device
• Do NOT turn off the power during the upgrade process, as it may cause permanent damage to the product.
• To avoid wireless disconnect issue during firmware upgrade process, it's recommended to upload firmware with wired connection unless there is no LAN/Ethernet port on your TP-Link device.
• It's recommended that users stop all Internet applications on the computer, or simply disconnect Internet line from the device before the upgrade.
• Use decompression software such as WinZIP or WinRAR to extract the file you download before the upgrade.

To Use Third Party Firmware In TP-Link Products

Some official firmware of TP-Link products can be replaced by the third party firmware such as DD-WRT. TP-Link is not obligated to provide any maintenance or support for it, and does not guarantee the performance and stability of third party firmware. Damage to the product as a result of using third party firmware will void the product's warranty.

Open Source Code For Programmers (GPL)

Please note: The products of TP-Link partly contain software code developed by third parties, including software code subject to the GNU General Public Licence (“GPL“), Version 1/Version 2/Version 3 or GNU Lesser General Public License ("LGPL"). You may use the respective software condition to following the GPL licence terms.

You can review, print and download the respective GPL licence terms here. You receive the GPL source codes of the respective software used in TP-Link products for direct download and further information, including a list of TP-Link software that contain GPL software code under GPL Code Center.

The respective programs are distributed WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the respective GNU General Public License for more details.

Apps

Omada APP

TP-Link Omada lets you configure settings, monitor network status and manage clients, all from the convenience of a smart phone or tablet. Learn more about Compatible Devices.

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Note: SDN switch/router is compatible with Omada App only in controller mode. To use Omada, please update your device's firmware to the latest version.

GPL Code

• S6500-48M6Y(UN)_V1_GPL

Emulators